If you will be covered by one or more insurance plans, in addition to the Student Health Plan, the order of benefits will be determined by the type of each plan you have. The Student Health Plan may serve as your primary, secondary, or tertiary plan depending on the plan types of your other coverages. Medicaid/Medicare/Tricare The SHP is considered your primary plan. Travel/International Plans The SHP is considered your primary plan. HMO The SHP is considered your secondary plan. Claims would be filed through your primary plan first. Any remaining balance can be submitted to the SHP. The Explanation of Benefits (EOB) from your primary plan would be required. All Other Plans The SHP is considered your secondary plan. Claims would be filed through your primary plan first. Any remaining balance can be submitted to the SHP. The Explanation of Benefits (EOB) from your primary plan would be required. Notify your insurance providers.Notify all parties at the start of your plan effective date that you are utilizing two insurance plans. Failure to inform all parties before services are rendered can result in a loss of benefits, higher out of pocket expenses, and considerable time and paperwork to correct.Aetna Student Health: Call 1-877-437-6511Your private/family plan: See your Member Services ID for the contact informationThe SHP Office: You can contact the SHP Office directly at: [email protected]. Include a scanned copy of the front and back of your primary insurance card only. Essential Information Student Health Plan (SHP) Insurance ID Cards
